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Leveraging AR in Data Centers: DC Vision meets ServiceNow

The contemporary landscape of data center operations hinges on the integration of cutting-edge technology to enhance efficiency and minimize risks. The integration of DC Vision with ServiceNow has brought augmented reality (AR) to the forefront, offering data centers a unified view of their operations and infrastructure. Here’s a dive into how this integration is revolutionising the way data centers operate.

DC Vision and Its Marvels

DC Vision offers an intuitive software solution, providing a panoramic view of data center applications, infrastructure, and operations. Its most notable feature is its AR capability, allowing data centers to view work orders and change requests through a digital twin sourced from DCIM data.

Why Integrate DC Vision with ServiceNow and DCIM?

The integration of DC Vision with ServiceNow and DCIM connectors brings forth several compelling advantages:

  1. Enhanced Visibility and Seamless Communication: With a real-time visual on work orders and requests, teams find it easier to collaborate and keep tabs on progress. This real-time transparency enables technicians to share critical information swiftly, streamlining the communication process.
  2. Minimized Errors and Bolstered Safety: The AR functionality facilitates technicians to interact with equipment's digital twins. Such an approach minimizes the room for error, ensuring that tasks like replacing hardware components are executed flawlessly.
  3. Optimised Efficiency: AR's potential to guide workers with stepwise instructions ensures that tasks are executed swiftly and without mistakes.
DC Vision in Action: Real-world Applications
  • Troubleshooting with Precision: A technician, while diagnosing a server issue, can leverage DC Vision to access detailed work orders. With AR's power, the technician can visualise the server's digital twin, making the identification and resolution of problems more precise and swift.
  • Strategic Data Center Planning: Data center managers can utilise DC Vision for virtual previews of proposed data center alterations. This can preemptively identify and mitigate potential challenges.
  • Enhanced Collaboration on Change Requests: When a team works on intricate change requests, they can collaboratively view the digital twin of the infrastructure. Such a shared view, facilitated by AR, allows for real-time collaboration and effective problem-solving.

The Bigger Picture: Broader Benefits

Beyond the immediate benefits, the integration also offers:

  • Reduced Downtime: Precise visualisation reduces risks associated with human errors, ensuring smoother changes with minimal downtime.
  • Compliance Made Easier: With a real-time overview of data center operations, adherence to industry standards becomes more systematic.
  • Cost-effective Operations: Enhanced efficiency paired with reduced downtime translates to significant cost savings.

The integration between DC Vision, ServiceNow, and DCIM connectors is shaping the future of data center operations. Through the effective use of augmented reality, these tools offer improved communication, reduced errors, and increased efficiency, positioning organisations for success in an increasingly digital era.

Contact us for more insights.